IT and Communications Services

ICT Field Services & Support

BWR provides Global 24 7, 365-day

ICT Field Services

Rapid Response ICT Services Specialists

ICT Infrastructure

Contact our ICT Field Services team for a quote.

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  • Service support desk (SSD)

  • Rapid Response ICT services

  • Global IT resources

  • Field engineers, Network cablers and Electricians

  • Australia-wide Coverage

  • 24/7 deployment of resources

  • Backup resources

Secure Storage & Warehousing
ICT Service & Support

  • Instant notification

  • Live reporting

  • Enterprise hardware supplier

  • ACMA network cabling and electrical services

  • 24/7 logistics and warehousing facilities

  • Outsourced ICT services

REQUEST A QUOTE
  • 24/7 operations and service support desk (SSD)
  • Rapid Response ICT services – globally
  • Over 1000+ global resources including field engineers, network cablers and electricians
  • Complete resource coverage across Australia, New Zealand, Papua New Guinea, Fiji, Canada, US, UK, Ireland, China Mainland, Taiwan, Singapore, Malaysia, Vietnam, Japan, South Korea and growing globally
  • 24/7 deployment of resources with backup resources
  • Live instant notification and reporting to clients and third parties
  • Enterprise hardware supplier
  • ACMA network cabling and electrical services
  • 24/7 logistics and secure storage and warehousing facilities
  • Outsourced ICT services representing your company globally

We are experts in ICT Rapid Field Support Services, enabling businesses across the corporate, retail, enterprise, and government sectors to consolidate their ICT requirements for a competitive edge in driving business growth.

Our state-of-the-art NOC in Sydney BWR operates round the clock, offering a true 24/7 Service Support Desk (SSD) and corporate-grade SLAs catering to corporate, retail, hospitality, and government agencies.

Rapid Response ICT Services

BWR has a Rapid Response Unit of experienced and qualified technicians deployed to sites requiring critical support. Due to business dependencies on the internet and time-critical applications, our technicians ensure minimal downtime and fast response in resolving issues or providing temporary services until resolved.

Our skilled team comprises Service Delivery Managers (SDMs), Business Managers (BMs), Project Managers, ICT Field Engineers, Network Registered Cablers, and Licensed Electricians.

BWR supports and maintains 400+ Yes Optus Retail Stores Australia wide and has resource coverage to 99% of the Australia and New Zealand population.

We are partnered with the best in the business to offer you a range of cost-effective and competitive future technologies. We offer a range of network structured cabling services for phone and data, Ethernet, NBN, coaxial, optical fibre, and wireless connectivity.

Our experienced teams of Registered Cablers and Electrical professionals are dedicated to providing repairs, maintenance, site audits, installations, upgrades, and relocations. Our ICT project managers oversee every job to ensure seamless execution and zero downtime for your business or clients.

Outsourced ICT services

As specialists in outsourced ICT support services, we have the expertise and resources to effectively manage and support your ICT infrastructure, allowing you to focus on your core business activities. If you require assistance with outsourcing your ICT services, BWR can represent your ICT services company, ICT department, or global ICT centres, providing qualified teams and technicians to support and complete every project.

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